Inner City Jazz uses 128 bit SSL encryption to protect your information, and offers two methods of online secure purchasing.
Regular Checkout
Inner City Jazz accepts all major credit cards, including Visa, MasterCard, American Express, and Discover. Visa- and MasterCard-related debit cards may be used as well.
PayPal Checkout
Inner City Jazz also offers our online customers the option of using PayPal. PayPal members can select the PayPal checkout option on the final page of the checkout process.
Return Policy
If any item you receive is defective, we will happily replace that defective item with a replacement of the same item. You must contact our customer service center at (800) 669-7464 or (914) 592-1188 for a Return Authorization Number before returning merchandise. Unauthorized returns will not be accepted. Only unopened merchandise may be returned for credit or exchange with a different item.
Shipping Information
Inner City Jazz ships all in-stock orders received by 4:00 PM EST the same day, once payment authorization has been received from your credit card company. Orders received after 4 PM will be shipped the following day. You will be notified by telephone or e-mail if we have trouble processing your credit card, or if your item is temporarily out of stock or back-ordered.
Inner City Jazz’s standard Continental U.S. shipping is via Federal Express. However, we also offer the following options:
Next Day Air: Arrives the day following shipping.
Saturday Overnight: For next day delivery on a Saturday. Only available on orders placed up to 4:00 PM on Friday. We are closed Saturday and Sunday.
Worldwide Service: International orders are delivered via Federal Express. Delivery lengths vary due to accessibility and customs but can be as high as 1-2 weeks in some locations. Please inquire for more information. (Note that customs duties are the responsibility of the recipient.)
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SHIPPING CHARGES
Continental USA – 48 States
6 or more items shipped FREE* via Federal Express Ground. *Equipment excluded.
Alaska And Hawaii
7 or more items shipped FREE* via Federal Express Ground. *Equipment excluded.
Canada
7 or more items shipped FREE* via Postal System. *Equipment excluded.
1 – 4 items regular service $12.95 per order 5 items $15.95; 6 items $18.95; 7 items FREE!
Worldwide Services - All Countries - International
8 or more items* shipped FREE* via Federal Express Ground. *Equipment excluded.
Inner City Jazz ships all in-stock orders received by 4:30pm Eastern Standard Time the same day. Orders received after 4:30pm EST will be shipped the following business day. You will be notified by e-mail if your item is back-ordered or temporarily out of stock. U.S. orders for Saturday delivery must be received by 4:00 PM on Fridays
Any additional shipping questions you may have may be directed to Customer Service.
